For those who go to the doc often, we understand: in this phase of life, your body can be unpredictable, with new – and sometimes alarming – symptoms on a pretty frequent basis. Heart palpitations, ringing ears, insomnia all can be caused by changing hormones, but since we don’t talk about menopause symptoms beyond hot flashes, well … no wonder some women are wearing a path to the doc.

On the other hand, getting to the doctor is often inconvenient, especially if the symptoms don’t feel “serious enough” for medical attention. So many women suffer in silence, believing their symptoms are just “part of aging” or they shouldn’t waste a doctor’s time.

At team Gennev, we think everyone should have the help they need, so we’re building a platform to make connecting with health care easier.

Help when you need it – from a Health Concierge service

No matter which camp you pitch your tent in or if you’re somewhere in-between, we’re guessing most women would agree that having access to expert information and advice is important.

Here’s how we’re making it happen:

Starting in 2018, you’ll be able to schedule appointments with licensed health professionals right here at Spend 15 minutes on a private, secure, video call getting your questions answered, learning next steps, and discussing your options for managing the issues you’re experiencing.

We call it our Gennev Health Concierge service.

Imagine it: concerned about that ringing in your ears, you decide it’s time to get help. Do you … schedule an appointment, survive another week before you can get in, take time off work to fight through traffic to the doc’s office, pay for parking, sit in the waiting room for 20 minutes and in an exam room for another 15, talk to the doctor for the US average time of a whopping 17 minutes, then get a prescription or a recommendation before heading home again?

Or do you … book an appointment at and talk to a verified and vetted health professional for 15 minutes while sitting at your kitchen table in your pajamas?

It’s time to live the dream.

Why we are building our Health Concierge service

The longer we’re in the midlife-and-menopause business, the more we hear from women that their needs just aren’t being met. They want advice from health care professionals who are knowledgeable, experienced, and focused on the concerns specific to women in midlife.

As Gennev's Health Concierge service grows, we’ll add more and more professionals who have relevant expertise and are laser-focused on helping women through this transitional period.

What can the licensed health professional do for you?

Right from the start, our professionals will be able to listen to your concerns and advise you on next steps, whether that’s to consult with a specialist, make diet or lifestyle changes, or try a recommended product. Every adviser will be vetted and verified, so you can trust the information you’re getting.

Midlife can – and should – be some of the best years of our lives. It’s the time when our experience, confidence, and opportunities all line up, and we can do some really exciting things. Feeling healthy and strong is important to taking full advantage of these special years, and team Gennev is here to help you be ready.

If you have questions or thoughts about our Health Concierge service, we’d love to talk with you. Shoot us an email at, share with us in the comments section below, or join us on our Facebook page or closed Facebook group, Midlife & Menopause Solutions.


Shannon Perry

November 21, 2017
Director of Programming & Media

Medically Reviewed By

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