Our simple process
helps patients find relief

01

Create your free account

  • Before you can book your first appointment, you’ll have to set up an account
  • Setting up your account only takes a few minutes
  • You can use your account to book appointments with our menopause-trained MDs and health specialists
  • When you meet with any member of our clinical staff, your notes will be saved in your account
02

Provide your health history and choose your payment method

  • A privacy form for your signature will be sent by text message and email
  • You’ll complete a brief questionnaire about your medical history
  • Choose how you pay: you can either pay through your insurance or we can bill you directly
03

Book your doctor’s appointment

  • You get a 30-minute virtual visit with a board-certified, menopause-trained MD 
  • Together, you’ll create your customized care plan
  • Depending on your health history and symptom experience, your doctor may prescribe medications
  • They may also recommend follow-up care with our menopause-trained dietitians, health coaches and mental health specialists, as necessary
04

Join your appointment

  • We recommend using a computer rather than your phone for the best experience
  • 15 minutes before your appointment, you’ll receive a link to your appointment by text message and email
  • 5 minutes before your appointment, simply click on the link and follow the instructions
05

After your appointment

  • You’ll receive a summary of your visit through your Gennev portal
  • You can fill any prescriptions that have been ordered for you and schedule your recommended follow-up appointments
  • A link to a satisfaction survey will be sent via email

The Gennev
patient journey

Your first appointment will be a 30-minute virtual visit with a board-certified, menopause-trained MD

Your doctor may refer you for 2 to 4 visits with one of our menopause-trained health coaches if you need help with sleep, nutrition or lifestyle changes

We can also help you access mental health care with licensed specialists quickly if you need help with anxiety, stress or other symptoms related to mental health

If you’ve been prescribed medication, you’ll check in with your doctor during a 30-minute follow-up visit to assess your progress and dosing, and renew prescriptions as necessary

Carriers we partner with

Look up your coverage

Look up your plan to see if you have eligible benefits that cover care from Gennev.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Plan
Full Package Name
Network Status
Aetna
Aetna
In-Network
Aetna
Aetna (EPO)
In-Network
Aetna
Aetna (HMO)
In-Network
Aetna
Aetna (POS II)
In-Network
Aetna
Aetna (POS)
In-Network
Aetna
Aetna (PPO)
In-Network
Aetna
Aetna - LewerMark (PPO)
In-Network
Aetna
Aetna International - Aetna (PPO)
In-Network
Aetna
Aetna Signature Administrators - Allianz (Indemnity)
In-Network
Aetna
Aetna Signature Administrators - GEHA - GEHA (PPO)
In-Network
United / UHC
Choice EPO
In-Network
United / UHC
Choice HMO/ Choice +HMO
In-Network
United / UHC
Choice Plus POS
In-Network
Cigna
Cigna
Out-of-Network Benefits
EmblemHealth
EmblemHealth
Out-of-Network Benefits
GHI
GHI
Out-of-Network Benefits
Aetna
Meritain Health
In-Network
United / UHC
NYSHIP- UHC Empire Plan
In-Network
United / UHC
Nat Ancill All Other
In-Network
United / UHC
Oxford
In-Network
United / UHC
PPO
In-Network
S&S Healthcare
S&S HealthCare Strategies (PPO)
In-Network
United / UHC
Select EPO
In-Network
United / UHC
Select HMO/ Select +
In-Network
United / UHC
Select Plus POS
In-Network
Aetna
Sharp Rees-Stealy - Aetna (HMO)
In-Network
United / UHC
Surest - United Healthcare (POS)
In-Network
United / UHC
UHC Charter EPO
In-Network
United / UHC
UHC Charter HMO
In-Network
United / UHC
UHC Charter POS
In-Network
United / UHC
UHC Core Choice Plus POS
In-Network
United / UHC
UHC Core EPO
In-Network
United / UHC
UHC Core HMO
In-Network
United / UHC
UHC Navigate
In-Network
United / UHC
UHC Navigate Plus
In-Network
United / UHC
UHC NexusACO NR
In-Network
United / UHC
UHC NexusACO NRB
In-Network
United / UHC
UHC NexusACO NRP
In-Network
United / UHC
UHC NexusACO OA
In-Network
United / UHC
UHC NexusACO OAP
In-Network
United / UHC
UHC NexusACO OAP
In-Network
United / UHC
UHC NexusACO R
In-Network
United / UHC
UHC NexusACO RB
In-Network
United / UHC
UHC NexusACO RP
In-Network
United / UHC
UMR
In-Network
United / UHC
UMR (EPO)
In-Network
United / UHC
UMR - United Healthcare
In-Network
United / UHC
United Healthcare
In-Network
United / UHC
United Healthcare (PPO)
In-Network
United / UHC
United Healthcare - The Empire Plan
In-Network
Aetna
WEB-TPA - Aetna (PPO)
In-Network
Aetna
WEB-TPA - Aetna Signature Administrators (PPO)
In-Network

We couldn’t find any covered plans with that search.
Get in touch with our team to learn more about your coverage.

Out of network or have questions about coverage?
Reach out to our team of insurance experts to understand your options.

Ready to get started with Gennev?