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Virtual Menopause Care, Covered By Aetna.

  • Virtual visits with OB/GYNs in all 50 states
  • HRT and FDA-approved treatments
  • Access to Dietitians, Psychiatrists, and Psychologists
  • Appointments in 2 days
Get started by booking a virtual visit with a Gennev Doctor:
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Virtual Menopause Care, Covered By Aetna.

  • Virtual visits with OB/GYNs in all 50 states
  • HRT and FDA-approved treatments
  • Access to Dietitians, Psychiatrists, and Psychologists
  • Appointments in 2 days

Eligible Aetna members now have the following covered by their health plan:

Initial Consult & Follow-Up Care with Board-Certified OB/GYNs

Our team of Doctors are board-certified OB/GYNs that undergo additional training and certifications to support their patients in menopause and midlife. They’ll listen to your experience with menopause, help establish your goals, and begin creating a custom care plan for your needs. They’ll present prescription options like hormone replacement therapy (HRT), hormonal medications, and non-hormonal medications.

Lifestyle Treatments & Behavioral Change with a Registered Dietitian

Our Registered Dietitian Nutritionists provide lifestyle, behavioral, and nutrition treatments to establish you for success with your menopause goals. They’ll collaborate with your Gennev OB/GYN to further customize your treatment plan in addressing symptoms like insomnia, fatigue, weight gain, anxiety and more.

Access To Licensed Mental Health Professionals & Support

Through our partnership with LifeStance Health, a leading provider of mental health services, your Gennev OB/GYNs and Dietitians will collaborate with their psychiatric and psychotherapy clinicians to provide personalized care that support your physical and mental health in menopause.  

FDA-Approved and Evidence-Based Treatments

Your menopause care plan will consistent of treatments backed and proven by science. Your treatments will be a combination of medicinal and lifestyle regimens, chosen by your integrated Doctor and Dietitian. We'll check in to see how your treatment plan is going, and change it as your symptoms and needs do.

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Don't have Aetna insurance? Visit our Pricing and Plans page here.

How It Works

Every step is covered by your Aetna insurance:
Number 1
See a Gennev Doctor for Diagnosis & Treatments
Number 2
See a Gennev Dietitian for Lifestyle Plan
Number 3
Meet with Mental Health Professional if Needed
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The journey is simple. It starts with a Gennev Doctor.
As the nation's leading virtual menopause clinic, we've helped thousands of women improve their symptoms, like:
hot flashes
night sweats
low libido
vaginal dryness
weight gain
poor sleep
joint pain
brain fog
and more!

Our Care Providers

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Candice Nicole Hargons, PhD
Medical Advisory Board
Lisa Mosconi, PhD
Medical Advisory Board
Dr. Laura Holland
MD
Dr. Hana Mikdachi
MD, FACOG, NCMP
Monika Jacobson
RDN
Dr. Yashika Dooley
MD, MS, FACOG

We've helped thousands of women improve their quality of life in menopause.

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GET STARTED
Linda
Star reviews

My ObGYN at Gennev has always been willing to go above and beyond when doctors nearby have not been willing to do so. I have recommended Gennev to two friends!

Jennifer W.
Star reviews

Katie has been a tremendous help this past few months. Her expertise and guidance helped me make vital decisions in regard to my menopause journey.

Julia S.
Star reviews

My doctor was the first practitioner who took my feelings and symptoms seriously and provided both great information and a well-informed, evidence-based plan of care.

Amy S.
Star reviews

She is very knowledgeable, genuinely helpful and focused, and she listened to me and answered all my questions. I am relieved to have received such solid medical advice, support, planning, and targeted intervention.

Heather McG.
Star reviews

Dr. Lisa Savage is such an excellent provider! I am so happy that she is my menopause specialist. I was very desperate before I met her in the fall.

Angela M.C.
Star reviews

She not only listens, she is engaged and supportive. No matter what questions I throw at her, she always has great feedback, suggestions and has a become a crucial part of my menopause journey.

Bev H.
Star reviews

Jessica totally has her act together. I was impressed by her gentle use of behavioral intervention techniques. She was warm and supportive.

Frances M.
Star reviews

Dr. Savage helped remove the veil of mystery, and address the WHY all of these changes are happening. Just having clarity, and a knowledgeable person to bounce ideas and concerns off of is a huge gift.

Tracey R.
Star reviews

Jessica was very knowledgeable about my questions and concerns... I was very pleased that Jessica took the time to listen to me and gave me guidance along the way. She never made me feel like we were rushed...

Karin L.
Star reviews

She answers questions without making me feel dumb for asking them. I appreciate the undivided attention I get in this format... so often in a doctors office you feel rushed and not the center of their attention.

Tricia M.
Star reviews

Oh, finally! Someone that seems to truly understand! She debunked everything I though I knew. Was a bit unsettling at first but she spoke with authority, facts and data which instilled confidence.

Molly H.
Star reviews

Stasi was a wealth of resources, giving ideas and things to try for symptoms. She asked good questions and had specific suggestions I could try right away. It’s very helpful to feel heard and supported.

Tracy G.
Star reviews

My menopause journey has been like a rollercoaster ride, ups, downs, twist and certainly turns on top of the stress from my work, which has really effected my health. Stasi has been my coach and cheerleader through it all...

Vanessa B.
Star reviews

Dr. Dunsmoor-su was fantastic. She is very knowledgable and relatable. It was so refreshing to have a physician who does not just say, "that's what happens when you get older..."

Frances M.
Star reviews

It is a HUGE relief just to have a chat with someone who can tell me all the strangeness I am experiencing IS strange, but it is also perfectly NORMAL.

Gennev Menopause Care

Our mission is to support and empower women to thrive during menopause. Our whole-body approach to menopause and menopause expertise are what make us stand out from the traditional care model.
Traditional Care
Practitioners certified & trained in menopause
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Message Care Team through secure dashboard
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Nutrition and diet guidance
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Vitamin and supplement recommendations
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Lifestyle and movement changes
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Prescription medication & management (if needed)
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Dedicated time with your practitioner
30 minutes
15 minutes

If you want menopause relief, start now.

FAQs

If you have any questions about your eligibility, copayment, and coverage, reach out to your Care Team at insurance@gennev.com or call us during business hours M-F at 1 (206) 895-4292
Will I have a copay?
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Certain Gennev visits may have a copay. Most insurance companies list the different copay amounts right on your card, and they may be different depending on whether you’re seeing a primary care doctor or a specialist. After sharing your Member ID and insurance information, our Care Team will follow up within 24 hours confirming your eligibility, copayment, and current deductible amounts. 

What is covered by my in-network plan?
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Our in-network Aetna coverage includes telehealth visits with our doctors as well as our RDNs. The number of visits covered is dependent on your specific plan. When you submit your insurance information through our secure portal, a member of our Care Team will get in contact about the number of visits covered by your Aetna plan. 

How does payment work and what are my payment options?
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Once a patient has booked an appointment and supplied us with their insurance information, our care coordinators will work with Aetna to establish an estimate of the copay, coinsurance, or deductible that is owed by the patient for the visit. Gennev will communicate this to the patient and provide a secure payment link to collect that amount. The remaining balance will be billed to your insurance company, and once the claim has processed, patients will receive an explanation of benefits notice in the mail of what was paid by the carrier. If there is a remaining balance after the insurance company has processed the claim, Gennev will issue a statement to the patient with their remaining balance owed.

Do I need a referral to see a Gennev provider? 
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